When it comes to managing and operating a hotel, there’s a lot to consider. Is it your priority to make sure your guests are taken care of above and beyond one would normally expect when staying at a hotel? If not, there’s a tremendous opportunity to build a richer relationship with your hotel tenants.
This article brings together a lot of ideas that we believe will create the difference in the experience for you guests, and ultimately building a strong reputation.
Here are 5 habits you must consider in harnessing a strong reputation for your hospitality business:
You can read the full article from smartguests.com. Smartguests.com is ran by Rupesh Patel, and he is a creative mastermind in helping hotels generate positive feedback through positive online reviews, and ultimately increasing revenues and occupancy.
He’s passionate about his craft, so be sure to check out some of his articles if you’re in the industry.